Working with you before, during and after integration - a long term partnership.
FDB’s expert team provides continuous technical support and advice. We work closely with our customers from the outset to fully understand their business, ascertain requirements and recommend a suitable integration option.
Once a solution has been established, we work together to advise, plan and implement the integration effectively using our expert PRINCE2 project management skills. On-site product training can be provided to highlight solution capabilities and give customers' development teams a thorough understanding of our solutions.
"The customer service is responsive."
We encourage customers to take new enhanced versions of our solutions in order to remain at the forefront of developments and we’ll support your team throughout. FDB's team is also well versed in emerging healthcare initiatives and can advise on how to best meet healthcare standards.
Planning and implementation advice is also available for customers wishing to migrate from one technology platform to another. In addition, we offer technical advice for the resolution of any technical issues.
We understand that business and technical requirements change and we are committed to supporting customers with the on-going development of their system.