Cleric integrates FDB’s Multilex clinical decision support into its Respond-2 solution

Cleric has integrated FDB’s Multilex clinical decision support into its Respond-2 solution, which is a state-of-the art graphic command and control system used by 999 and 111 Services.

Cleric is the leading supplier of software solutions to the UK ambulance service. Its Respond-2 solution supports the whole of the CAD operation from call taking through triage and dispatch, to service quality monitoring and reporting and is compliant with NHSE and NHSD systems. FDB’s Multilex is the UK’s most widely used drug database and e-prescribing decision support solution and is being used within Respond -2 to support point of care prescribing. 

Integrating Multilex clinical decision support within Respond-2 means that the solution now provides context-specific drug knowledge to reduce prescribing errors. The new functionality supports 111 clinicians to complete electronic prescriptions when clinicians want to give out emergency prescriptions. The solution will warn clinicians regarding patient allergies, interactions with existing drugs, drug side effects and other clinically important factors. It also enables the user to nominate a pharmacy that can take electronic prescriptions for collection. The message goes via the Spine to the pharmacy and the activity is then sent to the patient’s GP as a post-event message (PEM). 

Antony Taylor, of Cleric says, “We have chosen to work with FDB as the Multilex solution offers a real ‘value add’ for us. Working with FDB saved us having to develop additional decision support tools and our integration went very smoothly.”

David Howard, Senior Account Manager at FDB, says: ‘We are delighted with the integration which will assist the call handlers to make faster and more informed medication decisions.’

The service is now live in Respond-2 being used by Southeast Coast Ambulance Service NHS Foundation Trust and West Midlands Ambulance Service University NHS Foundation Trust; and is available to other 111 Services using Respond-2.

About Cleric

Cleric Computer Services (Cleric) formed in 1985 is a specialist software provider focussed on the UK Ambulance market. Cleric supply highly resilient, mission critical, enterprise systems aimed at the core operational areas of 999, NHS 111, ePCR and PTS services.

About FDB

FDB (First Databank), part of the Hearst Health network, is the leading provider of drug knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer four decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes.